Health Issues Safe for Virtual Care
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daily mental health issues;
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many skin problems;
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urinary, sinus and minor skin infections;
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sore throats;
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eye redness without pain or change in vision;
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sexual health;
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travel-related health care;
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conditions monitored with home devices and/or lab tests; and
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follow-up of previously ordered test results and specialist reports.
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If we are unable to provide adequate assessment by video alternate recommendations will be provided.
Health Issues NOT Safe for Virtual Care
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chest pain;
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new shortness of breath;
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loss of vision;
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loss of hearing;
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sudden weakness or numbness;
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ear pain;
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cough not related to cold/flu;
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new abdominal or digestive problems;
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new or worsening muscle and joint injuries; and
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dental concerns.
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Prescription requests for controlled substances.
Generally anything that cannot be easily seen without special equipment, is causing significant discomfort, or medication refill requests that requires close monitoring should be seen in person.​
Services Include
* Call the NP! Does not provide the following services: narcotic prescriptions, bio-identical hormone therapy, completion of disability tax credit forms, complex medical care, second opinion referrals, or any services that are deemed not appropriate for safe virtual care at clinician discretion.