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Frequently asked questions
Call the NP Virtual Health Services
HAART Frequently Asked Questions
As virtual medicine is a 'hands off' approach to healthcare, there are several conditions that we would not be able to safely assess or manage. The Canadian Family Physicians association has provided a great resource for reference on what would be deemed safe and unsafe to address through virtual care:
You can reference the guideline and article here: https://www.cfp.ca/content/cfp/70/5/322.full.pdf
But in short here is a quick list of what can and should not be booked for virtual medical care:
In the case that it is deemed that a health concern cannot be seen through virtual medical consult, clients will be redirected to the most appropriate avenue for care.
NP Jen recommends families who are unable to easily access a local clinic and therefore would need to rely on virtual medicine to reduce trips to the Emergency/Hospital setting to have the following health assessment tools on hand (as applicable to their chief health concerns and conditions):
- digital oral thermometer
- home digital otoscope/ear camera
- personal use automated blood pressure machine
- digital health monitor that can assess heart rate and respiratory rate
- home glucometer (if diabetic or have issues with or taking medication for sugar regulation)
- home urine test strips that can test for ketones, leukocytes, and blood
- home INR monitor (if being prescribed warfarin/coumadin)











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